Apply for a Blind Access CharlieCard

Select a language (required)

English

Español

Português

中文简体

中文繁體

Before You Begin

This application is for people who are legally blind.

You will need to upload the following items:

New applicants will need a Massachusetts Commission for the Blind ID or Certificate of Blindness, or out-of-state blindness certification.
If you do not have a Massachusetts Commission for the Blind ID, or if you are requesting a renewal or replacement card, you will need a government-issued photo ID, such as a passport or state ID. IDs must display an expiration date within the last three years.
A recent color photo of yourself from the neck up in front of a solid, light-colored background. You cannot wear a hat, face covering, or sunglasses.

What Would You Like to Do?

Select an option (required)

Apply for a new Blind Access CharlieCard

Renew my current or expired card

Replace my missing or damaged card

Personal Information

Date of birth (required) Use the format (MM/DD/YYYY). Use a four-digit year and include forward slashes.

Age formula

Only a parent or guardian is eligible to apply online for a person under 13 years old

In accordance with the U.S. Children's Online Privacy Protection Act and its rules (collectively, “COPPA”), users under the age of 13 may not use or provide any information via the MBTA's free/reduced fare online applications, including name, address, telephone number, email address, or any screen name or user name (collectively “Personal Information”), without verified parental consent.

A parent/legal guardian can submit the child's information via the MBTA's free/reduced fare online applications after parental consent has been verified. Parents/legal guardians must provide their contact information below and verify their email address in order to complete the application on behalf of the child.

I warrant that I possess all the rights, powers, and privileges of a parent or legal guardian necessary to complete this application with binding legal effect. I hereby voluntarily release, forever discharge the MBTA, its employees and agents from any and all claims, demands, or causes of action, which are connected with my child's participation in the MBTA’s free/reduced fare programs. (required) *

Parent or Legal Guardian Information

Parent/legal guardian's first name (required)

Parent/legal guardian's last name (required)

Parent/legal guardian's phone number (required)

Parent/legal guardian's email (required)

After clicking the "Submit" button, please check your email to verify your identity and complete the application process.

Initial submission

First name (required)

Last name (required)

My name has changed since my last Blind Access CharlieCard (optional)

Name on previous card (required) Enter your old first and last name

Contact Information

We will only use your information to contact you about your application. We'll send you email updates with the status of your application.

Phone number (optional)

Email (optional)

Anonymous Email

Email for Workflow

Do You Have a MCB ID?

A Massachusetts Commission for the Blind (MCB) ID verifies registration as an individual who is legally blind in Massachusetts.

If you don't have a MCB ID or Certificate of Blindness, or out-of-state blindness certification, you may be eligible for a Transportation Access Pass (TAP) CharlieCard .

Sample Massachusetts Commission for the Blind ID.

If you need help applying for a Blind Access CharlieCard, we recommend visiting the Mobility Center or the CharlieCard Store .

Do you have a MCB ID? (required)

Yes

No, I have a MCB Certificate of Blindness or out-of-state blindness certification.

Upload MCB ID (required) .gif, .jpeg, .jpg, .pdf and .png file formats are accepted

Upload Blindness Certification

Upload Massachusetts Commission for the Blind Certificate of Blindness or out-of-state blindness certification.

Sample Massachusetts Commission for the Blind Certificate of Blindness.

Upload blindness certification (required) .gif, .jpeg, .jpg, .pdf and .png file formats are accepted

Upload Photo ID

Upload a government-issued photo ID, such as a Massachusetts Commission for the Blind ID, passport, or state ID. IDs must display an expiration date within the last three years. Photocopies and edited photos with blurred information will not be accepted.

Sample Massachusetts identification card (Mass ID)

Upload a photo ID (required) .gif, .jpeg, .jpg, .pdf and .png file formats are accepted

Upload a Photo of Yourself

Upload a recent color photo of yourself from the neck up in front of a solid, light-colored background. You cannot wear a hat, face covering, or sunglasses.

Guidelines:

Submit a color photo, taken in last 6 months.
Use a clear image of your face. Do not use filters commonly used on social media.
Use a solid, light-colored background with no background objects.

How your photo should look

Woman from the neck up in front of a light grey background.

Solid, light background
Neck up

Woman from the neck up wearing a hijab in front of a light-colored background.

Religious head coverings accepted

Man from the neck up wearing round glasses without glare in front of a light grey background.

Glasses without glare

Mistakes to avoid

Man outdoors wearing a red baseball cap and glasses without glare, with bushes and a building in the background.

Busy background
Wearing hat

Woman from the waist up in front of a solid, light-colored background.

Not from neck up

Man from the neck up wearing glasses with a dark background and shadows along the face.

Filter
Dark background

Upload a photo of yourself (required)  .gif, .jpeg, .jpg, and .png file formats are accepted

Getting Your Card

If your application is approved, how would you like to receive your Blind Access CharlieCard? (required)

Mail to my address

Pick up at the CharlieCard Store

The CharlieCard Store is now the Charlie Service Center and has been permanently relocated

The Charlie Service Center (formerly the CharlieCard Store) is now located at 296 Washington St, Boston MA, 02108.

The building is fully accessible and is convenient to all subway lines.

Old serial card number (optional) This is the number on the back of the card that is being replaced. Enter the numbers starting with 5-

Mailing Address

Street Address (required)

Apartment, suite, building

City (required)

State or US territory (required)  Value is not selected

Zip code (required)

Demographic Information

The MBTA collects demographic information to understand more about its riders.

Providing your information is optional and does not affect your eligibility for a Blind Access CharlieCard. Any information you choose to share will only be used by MBTA staff for research that will not be linked to your name.

Would you like to share information about your race, ethnicity, gender identity, income, or employment status? (optional)

Yes

No

How do you describe your race/ethnicity? Select all that apply (optional)

American Indian or Alaska Native

Asian

Black or African American

Middle Eastern or North African

Hispanic, Latino or Spanish origin

Native Hawaiian or other Pacific Islander

White

Prefer not to say

Other

Please specify (optional)

How do you describe your gender identity? Select all that apply (optional)

Woman

Man

Non-binary

Cisgender

Transgender

Genderqueer

Agender

Prefer not to say

Other

Please specify (optional)

What is your household income? (optional)

Less than $14,500

$14,500 to $28,999

$29,000 to $43,499

$43,500 to $57,999

$58,000 to $75,999

$76,000 to $108,499

$108,500 to $151,999

$152,000 or more

Prefer not to say

What is your employment status? (optional)

Employed part-time

Employed full-time

Retired

Not employed

Unable to work

Prefer not to say

Other

Please specify (optional)

Free/Reduced Fares Rules and Conditions

Please read the Free/Reduced Fares Rules and Conditions . This link opens in a new tab.

I agree to the Free/Reduced Fares Rules and Conditions (required) *

Populate Admin

Admin 1

Admin 2

Admin 3

Admin 4

Admin 5

Admin 6

Admin 7

Admin 8

Admin 9

Admin 10

Admin 11

Admin 12

Admin 13

Admin 14

Admin 15

Admin 16

Admin 17

Admin 18

Admin 19

Admin 20

Admin 21

Admin 22

Admin 23

Admin 24

Admin 25

Admin 26

Admin 27

Admin 28

Admin 29

Admin 30

Admin 31

Admin 32

Admin 33

Admin 34

Admin 35

Alert Text

Thank You Page English Alert

Thank you page header

Thank you page line 1

Thank you page line 2

CharlieCard Address Line 1

CharlieCard Address Line 2

CharlieCard Address Line 3

CharlieCard Address Line 4

Thank you page line 3

Your session has timed out.

Click here to access the application.

Blind

Apply for a Blind Access CharlieCard

Before You Begin

What Would You Like to Do?

Personal Information

Parent or Legal Guardian Information

Contact Information

Do You Have a MCB ID?

Upload Blindness Certification

Upload Photo ID

Upload a Photo of Yourself

How your photo should look

Mistakes to avoid

Getting Your Card

Mailing Address

Demographic Information

Free/Reduced Fares Rules and Conditions