minutes
...
You will need:
You may upload a driver's license, passport, or another government-issued photo ID. Expired IDs will not be accepted.
Your photo must be from the neck up in front of a solid, light-colored background. You cannot wear a hat, face covering, or sunglasses.
Unless you are replacing your TAP CharlieCard, you will need to show documentation of a disability. You have three options:
Option 1
Upload proof of disability
Upload proof of disability. This can be one of the following:
Option 2
Enter an active RIDE ID number
Enter an active RIDE ID number.
Option 3
Upload the Health Care Professional Certification form signed by a health care provider
Upload the Health Care Professional Certification form signed by a health care provider.
You can either print out the form to have it signed by your health care provider, or you can send it to them and they can sign it digitally.
We will only use your information to contact you about your application. We'll send you email updates with the status of your application.
Upload a government-issued photo ID, such as a driver's license, passport, or state ID. Expired IDs, photocopies, and edited photos with blurred information will not be accepted.
If you need help applying for a TAP CharlieCard, we recommend visiting the Mobility Center or the CharlieCard Store .
Upload a recent color photo of yourself from the neck up in front of a solid, light-colored background. You cannot wear a hat, face covering, or sunglasses.
Guidelines:
Find your RIDE ID number on your RIDE eligibility letter or contact the Mobility Center .
The Health Care Professional Certification form must be signed by your health care provider.
The CharlieCard Store is located at Downtown Crossing Station, on the underground concourse between the Red and Orange lines: 7 Chauncy Street, Boston, MA 02111.
For hours and more information about the CharlieCard Store , visit the MBTA website.
Your monthly pass and stored value from your old card will be automatically transferred to your new card.
The MBTA collects demographic information to understand more about its riders.
Providing your information is optional and does not affect your eligibility for a Transportation Access Pass (TAP) CharlieCard. Any information you choose to share will only be used by MBTA staff for research that will not be linked to your name.
Please read the Free/Reduced Fares Rules and Conditions . This link opens in a new tab.
