Apply for a Senior CharlieCard

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Before You Begin

This application is for seniors who are 65 and older, including seniors who are within two weeks of their 65th birthday.

You will need to upload both:

A government-issued photo ID, such as a driver's license, passport, or state ID. IDs must display an expiration date within the last three years.
A recent color picture of yourself from the neck up in front of a solid, light-colored background. You cannot wear a hat, face covering, or sunglasses.

What Would You Like to Do?

Select an option (required)

Apply for a Senior CharlieCard

Renew my current or expired card

Replace my missing or damaged card

Personal Information

Date of birth (required) Use the format (MM/DD/YYYY)

Birthday Error

The date of birth entered is not covered by the Senior CharlieCard Program

You must be at least 65 years old to apply for a Senior CharlieCard. Learn more about the Senior CharlieCard Program requirements.

First name (required)

Last name (required)

My name has changed since my last Senior CharlieCard (optional)

Name on previous card (required) Enter your old first and last name

Contact Information

We will only use your information to contact you about your application. We'll send you email updates with the status of your application.

Phone number (optional)

Email (optional)

Anonymous Email

Email For Workflow

Upload Photo ID

Upload a government-issued photo ID, such as a driver's license, passport, or state ID. IDs must display an expiration date within the last three years. Photocopies and edited photos with blurred information will not be accepted.

If uploading a photo ID isn't a good option for you, we recommend applying in person at the CharlieCard Store .

Upload a photo ID (required) .gif, .jpeg, .jpg, .pdf and .png file formats are accepted

Upload a Photo of Yourself

Upload a recent color photo of yourself from the neck up in front of a solid, light-colored background. You cannot wear a hat, face covering, or sunglasses.

Guidelines:

Submit a color photo, taken in last 6 months.
Use a clear image of your face. Do not use filters commonly used on social media.
Use a solid, light-colored background with no background objects.

How your photo should look

Woman from the neck up in front of a light grey background.

Solid, light background
Neck up

Woman from the neck up wearing a hijab in front of a light-colored background.

Religious head coverings accepted

Man from the neck up wearing round glasses without glare in front of a light grey background.

Glasses without glare

Mistakes to avoid

Man outdoors wearing a red baseball cap and glasses without glare, with bushes and a building in the background.

Busy background
Wearing hat

Woman from the waist up in front of a solid, light-colored background.

Not from neck up

Man from the neck up wearing glasses with a dark background and shadows along the face.

Filter
Dark background

Upload a photo of yourself (required)  .gif, .jpeg, .jpg, and .png file formats are accepted

Getting Your Card

If your application is approved, how would you like to receive your Senior CharlieCard? (required)

Mail to my address

Pick up at the CharlieCard Store

The CharlieCard Store has temporarily relocated to the State Transportation Building

Due to maintenance issues, the CharlieCard Store is relocating. Services will be available in Conference Room 6, on the second floor of the State Transportation Building, located at 10 Park Plaza , until further notice.

For more information, visit the MBTA website .

Old serial card number (optional) This is the number on the back of the card that is being replaced. Enter the numbers starting with 5-

Mailing Address

Street Address (required)

Apartment, suite, building

City (required)

State or US territory (required)  Value is not selected

Zip code (required)

Demographic Information

The MBTA collects demographic information to understand more about its riders. 

Providing your information is optional and does not change your eligibility for a Senior CharlieCard. Any information you choose to share will only be used by MBTA staff for research that will not be linked to your name. 

Would you like to share information about your race, ethnicity, gender identity, income, or employment status? (optional)

Yes

No

How do you describe your race/ethnicity? Select all that apply (optional)

American Indian or Alaska Native

Asian

Black or African American

Middle Eastern or North African

Hispanic, Latino or Spanish origin

Native Hawaiian or other Pacific Islander

White

Prefer not to say

Other

Please specify (optional)

How do you describe your gender identity? Select all that apply (optional)

Woman

Man

Non-binary

Cisgender

Transgender

Genderqueer

Agender

Prefer not to say

Other

Please specify (optional)

What is your household income? (optional)

Less than $14,500

$14,500 to $28,999

$29,000 to $43,499

$43,500 to $57,999

$58,000 to $75,999

$76,000 to $108,499

$108,500 to $151,999

$152,000 or more

Prefer not to say

What is your employment status? (optional)

Employed part-time

Employed full-time

Retired

Not employed

Unable to work

Prefer not to say

Other

Please specify (optional)

Free/Reduced Fares Rules and Conditions

Please read the Free/Reduced Fares Rules and Conditions . This link opens in a new tab.

I agree to the Free/Reduced Fares Rules and Conditions (required) *

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Senior Form

Apply for a Senior CharlieCard

Before You Begin

What Would You Like to Do?

Personal Information

Contact Information

Upload Photo ID

Upload a Photo of Yourself

How your photo should look

Mistakes to avoid

Getting Your Card

Mailing Address

Demographic Information

Free/Reduced Fares Rules and Conditions