Before You Begin

This application is for seniors who are 65 and older, including seniors who are within two weeks of their 65th birthday.

You will need to upload both: 

1. A government-issued photo ID, such as a driver's license, passport, or state ID. Expired IDs will not be accepted.
2. A recent color picture of yourself from the neck up in front of a solid, light-colored background. You cannot wear a hat, face covering, or sunglasses.

What Would You Like to Do?

Personal Information

Contact Information

We will only use your information to contact you about your application. We'll send you email updates with the status of your application.

Upload Photo ID

Upload a government-issued photo ID, such as a driver's license, passport, or state ID. Expired IDs, photocopies, and edited photos with blurred information will not be accepted.

If uploading a photo ID isn't a good option for you, we recommend applying in person at the CharlieCard Store .

Upload a Photo of Yourself

Upload a recent color photo of yourself from the neck up in front of a solid, light-colored background. You cannot wear a hat, face covering, or sunglasses.

Guidelines:

• Submit a color photo, taken in last 6 months.
• Use a clear image of your face. Do not use filters commonly used on social media.
• Use a solid, light-colored background with no background objects.

How your photo should look

• ✔ Solid, light background
• ✔ Neck up

• ✔ Religious head coverings accepted

• ✔ Glasses without glare

Mistakes to avoid

• ✗ Busy background
• ✗ Wearing hat

• ✗ Not from neck up

• ✗ Filter
• ✗ Dark background

Getting Your Card

The CharlieCard Store is located at Downtown Crossing Station, on the underground concourse between the Red and Orange lines: 7 Chauncy Street, Boston, MA 02111.

For hours and more information about the CharlieCard Store , visit the MBTA website.

Mailing Address

Demographic Information

The MBTA collects demographic information to understand more about its riders. 

Providing your information is optional and does not change your eligibility for a Senior CharlieCard. Any information you choose to share will only be used by MBTA staff for research that will not be linked to your name. 

Free/Reduced Fares Rules and Conditions

Please read the Free/Reduced Fares Rules and Conditions . This link opens in a new tab.