Apply for a Senior CharlieCard

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Before You Begin

This application is for seniors who are 65 and older, including seniors who are within two weeks of their 65th birthday.

You will need to upload both:

A government-issued photo ID, such as a driver's license, passport, or state ID. Expired IDs will not be accepted.
A recent color picture of yourself from the neck up in front of a solid, light-colored background. You cannot wear a hat, face covering, or sunglasses.

What Would You Like to Do?

Select an option (required)

Apply for a Senior CharlieCard

Renew my current or expired card

Replace my missing or damaged card

Personal Information

Date of birth (required) Use the format (MM/DD/YYYY)

Birthday Error

The date of birth entered is not covered by the Senior CharlieCard Program

You must be at least 65 years old to apply for a Senior CharlieCard. Learn more about the Senior CharlieCard Program requirements.

First name (required)

Last name (required)

Contact Information

We will only use your information to contact you about your application. We'll send you email updates with the status of your application.

Phone number (optional)

Email (optional)

Anonymous Email

Email For Workflow

Upload Photo ID

Upload a government-issued photo ID, such as a driver's license, passport, or state ID. Expired IDs, photocopies, and edited photos with blurred information will not be accepted.

Sample Massachusetts driver's license

If uploading a photo ID isn't a good option for you, we recommend applying in person at the CharlieCard Store.

Upload a photo ID (required) .gif, .jpeg, .jpg, .pdf and .png file formats are accepted

Upload a Photo of Yourself

Upload a recent color picture of yourself from the neck up in front of a solid, light-colored background. You cannot wear a hat, face covering, or sunglasses.

Guidelines:

Submit a color photo, taken in last 6 months.
Use a clear image of your face. Do not use filters commonly used on social media.
Use a solid, light-colored background with no background objects.

Upload a photo of yourself (required)  .gif, .jpeg, .jpg, and .png file formats are accepted

Getting Your Card

If your application is approved, how would you like to receive your Senior CharlieCard? (required)

Mail to my address

Pick up at the CharlieCard Store

The CharlieCard Store is located at Downtown Crossing Station, on the underground concourse between the Red and Orange lines: 7 Chauncy Street, Boston, MA 02111.

For hours and more information about the CharlieCard Store, visit the MBTA website.

Old serial card number (optional) This is the number on the back of the card that is being replaced. Enter the numbers starting with 5-

Home Address

If you do not have a home address, enter your mailing address.

Street Address (required)

Apartment, suite, building

City (required)

State or US territory (required)  Value is not selected Press enter to open combobox or type to start search.

Zip code (required)

Is your mailing address the same as your home address? (required)

Yes

No

Mailing Address

Street Address (required)

Apartment, suite, building

City (required)

State or US territory (required)  Value is not selected Press enter to open combobox or type to start search.

Zip code (required)

Demographic Information

The MBTA collects demographic information to understand more about its riders. 

Providing your information is optional and does not change your eligibility for a Senior CharlieCard. Any information you choose to share will only be used by MBTA staff for research that will not be linked to your name. 

Would you like to share information about your race, ethnicity, gender identity, income, or employment status? (optional)

Yes

No

How do you describe your race/ethnicity? Select all that apply (optional)

Asian

Black/African-American

Indigenous American/First Nations

Latinx/Hispanic

Middle Eastern/North African

Pacific Islander

White

Prefer not to say

Other

Please specify (optional)

How do you describe your gender identity? Select all that apply (optional)

Man

Woman

Transgender

Non-binary/Genderqueer

Prefer not to say

Other

Please specify (optional)

What is your household income? (optional)

Less than $14,500

$14,500 to $28,999

$29,000 to $43,499

$43,500 to $57,999

$58,000 to $75,999

$76,000 to $108,499

$108,500 to $151,999

$152,000 or more

Prefer not to say

What is your employment status? (optional)

Employed part-time

Employed full-time

Retired

Not employed

Unable to work

Prefer not to say

Other

Please specify (optional)

Reduced Fares Rules and Conditions

Please read the Reduced Fares Rules and Conditions.

I agree to the Reduced Fares Rules and Conditions (required) *

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Senior Form

Apply for a Senior CharlieCard

Before You Begin

What Would You Like to Do?

Personal Information

Contact Information

Upload Photo ID

Upload a Photo of Yourself

Getting Your Card

Home Address

Mailing Address

Demographic Information

Reduced Fares Rules and Conditions